One lady she can’t even speak, it’s appeared that she either sick and lost her voice or she is super tired and don’t want to be here. No one has asked him if he wants to use a hot tub or sauna.Īfter 40 minutes of waiting time finally, someone came to get us to a massage room. Later on, he told me that they made him sat by himself in another waiting room. I sat my myself in a waiting for about 25 minutes, then I saw a gentleman brought my husband over to sit with me for another 15 minutes. She asks me if I want to use a hot tub or a sauna. A staff remembers escorted me to a waiting room after I changed. My husband and went separate way to change our clothes. She left us no choice but go ahead with the massage. She told us that she will charge us 100% if we are cancelled the appointment. The receptionist told us that it’s non-refundable. When we got there, I realized that the price was per person not for a couple, even though the price is listed under a couple massage column. The receptionist told us to arrive 30 minutes before our appointment.